Privacy Policy

Last updated: August 2026

1. Information We Collect

When you use our store we collect information you provide directly, including:

• Account details — name, email address, phone number, and password.
• Order information — billing and shipping addresses, items purchased, and payment status.
• Communications — messages sent through our contact form, reviews, and newsletter subscription.

2. How We Use Your Information

• To process and deliver your orders and send order-related notifications.
• To manage your account, addresses, wishlist, and reviews.
• To respond to your enquiries and provide customer support.
• To send our newsletter, only if you've subscribed (you can unsubscribe anytime).

3. Payments

Payments are processed securely by our payment partner (Razorpay). We never store your card numbers, UPI PINs, or banking credentials on our servers. Payment data is handled entirely by the payment gateway in compliance with PCI-DSS standards.

4. Sharing of Information

We do not sell your personal data. We share information only with service providers who need it to run the store — payment gateways, delivery partners, and email providers — and only to the extent necessary.

5. Cookies & Sessions

We use cookies and browser sessions to keep you signed in, remember your cart, and secure the checkout process. Disabling cookies may prevent parts of the store from working.

6. Data Security

Passwords are stored using one-way hashing. All traffic to our checkout is encrypted. Access to customer data is restricted to authorised staff only.

7. Your Rights

You may update your profile and addresses from your account at any time, or contact us to request deletion of your account and associated data.

8. Contact

For any privacy-related questions, reach us through our contact page.